Value Chain

The value chain of the A1 Telekom Austria Group shows an overview of input factors, the value generation and its output and outcomes. The resources needed for this are presented as input factors and the subsequent results are shown as output and outcomes. The topics identified along the value chain were factored into the materiality analysis.

Intellectual

capital

Natural

resources

Input factors

Technical

components

Financial

resources

Human

capital

Excel in

the core

One to all

One company

Expand the portfolio

Customer centricity

Continous

improvements

Vision & common purpose

A1 Telekom Austria Group

Revenue growth

Strategy enablers

Agility

Generating value by providing connectivity and bandwidth

Guiding Principles

Team

Trust

Targeted

M&A

Transformation

Corporate strategy

Empowering digital life

Constant learning

Excellence in execution

Output & Outcomes

Skills development

Connectivity & future- proof infrastructure

Holistic customer

experience

Customer-centric

products & services

Access to information, knowledge and education

A company

of integrity

Low-emission network infrastructure

Financial

flexibility

Innovation